For companiesEnrolling
Design, build and supervise AI agents that handle enquiries, documents and follow-ups inside your existing tools.
- Duration
- 2 weeks
- Mode
- Live online
- Schedule
- 3 live sessions / week
- Level
- Intermediate
About this course
A focused sprint for teams who already automate and want to add judgement. You'll learn where language models are reliable, where they are not, and how to build agents that stay inside those lines — with evaluation, logging and escalation designed in from day one.
What you'll be able to do
Two production agents with evaluation sets
A rubric for what to delegate to AI
Cost, latency and quality monitoring
Curriculum
Module by module.
- Agent patterns that work in operations
- Prompting, tools and memory
- Evaluation before deployment
Final project: An enquiry-handling agent and a document-processing agent, both with evaluation dashboards.
Who it's for
- Operations and customer-service leads
- Automation owners
- Product managers
Prerequisites
- Business Automation Bootcamp or equivalent experience
- At least one automation already running
Tools you'll use
- OpenAI / Anthropic APIs
- n8n
- Vector search
- WhatsApp Business API
Taught by
Shah
Founder, Opencoders · Automation & product
Still deciding?
Send us your background and goal. We'll tell you honestly whether this course fits — or which one does.